Help with website

My website won't load

If you are having trouble loading your website, we are sorry! If we have not reported this to you, then it could very well be on your side of things. Here a couple of things you can try to narrow down the issue: - Double-check your device is connected to the internet. This may seems obvious, but you would be surprised at the number of times this goes unrecognized. - Use this (https://downforeveryoneorjustme.com/) online resource to see if the website is down for everyone or if your dev...

I can't log into my website

I can't log into my website If you are having problems logging into the admin of your website, the fastest way to get help is by submitting a ticket our support team here (http://help.dreamsitegurus.com/submit_ticket). Here are a couple of things you can try. WordPress users - Type in your website URL followed by "wp-admin". example: www.mywebsite.com/wp-admin - Sometimes you might have a custom login URL. That could be anything, however it is most likely only a couple of options, "lo...

My website isn't loading correctly.

If you are having issues with viewing your website there are a few steps you can try. - Try viewing your website in a private browser window or using incognito mode. - Delete your browser history and cache. - There are many browsers on the market, please refer to this Wikipedia article to find how to complete these steps in your favorite browser: Bypass your cache (https://en.wikipedia.org/wiki/Wikipedia:Bypass_your_cache). If you are still having issues, please contact us here (h...

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